Install crew was fantastic. Sales crew and overall company made initial mistakes and never made up for it. You hit a company for knowledge and expertise of product.
The whole process turned into a nightmare. It was so stressful. Workers actually lied to our faces. It took triple the time it should have, we ended up paying $150 for trim that didn’t look super cheap and bulky that we now have to paint ourselves, the initial attempt at securing the carpet was an absolute joke (tact strip backwards on one section and missing on the other), and we still have damage that we have been now waiting two weeks to be repaired. Such a nightmare. We paid a lot of money for this job and a month and a half later I am wishing I had never heard of this company.
Prompt service and quality product and installation. Immediate response to correcting a slight issue.
Floor Coverings International was professional, responsive and completed our installation on time and on budget. Their focus was on quality and customer satisfaction throughout the entire process. They came to our home to assess our space and needs, provided professional counsel on our options, showed us samples in our home, and provided a quick, thorough and competitive estimate. Most importantly, the installation went well and the room looks great. Highly recommended.
The quality of your products, your professionalism and promptness.
Benjamin Banneker Prep School / Stacy Wilson
Although an unusual situation arose making it difficult to match replacement wood, the overall project took longer than that difficulty warranted.
I love my new floors. The whole experience with Floor Coverings International has been excellent from setting the initial appointment through the final walkthrough. All the installers were professional from start to finish and made sure everything was done perfectly.
Theresa & Bruce Austin
The work was done extremely quickly and in a very friendly & courteous manner ... thanks!
Liz or Gerry Mead
We met Dan at the Fremont Art and Wine Festival at his flooring kiosk. After coming to our house with samples and his quote, Dan and we agreed on an install date. Exactly at time agreed on, his crew of three came to our house, worked quietly and efficiently ripping out our carpet and padding, installing the laminate flooring and baseboards, cleaned up and left, giving us a beautiful bathroom vanity and walk-in closet a fresh and clean look. I would highly recommend.