You are there when you say you will be there, very considerate when planning the Schedule and cleans up after yourself. You have someone to come by and check the completed job.
More follow up would be appreciated
Great staff. Very happy with the installation. Highly recommended!
Fast dependable quotes and installation. Excellent communication with customers. All was completed when promised.
Bill & Dena Creveling
Love our new floor! Installation went without a hitch by professionals,
They have excellent selection to choose from and delivered the tile when promised. The installer did a great job with the glass tile backsplash. Also responded quickly to a call to clean the backsplash and gave instructions how to clean the backsplash. Very satisfied customer.
I like working with John Henson. They have quality fashionable products that are up to date in color and texture. If he doesn’t have what your looking for, he will do his best to find it.
Bob & Katrina Patton
Fair price for quality carpet and installation looks good!
Was taken care of by David and (young lady) just fine. When i brought carpet samples back, was made to feel embarrassed that I hadn't chosen one. Estimate for tile installation was too high. Made me feel bad about it. I ordered tile but was blown off about pick up. John arranged for tile sent to be sent to store and we picked it up just fine. Carpet price was better than competition but I will go elsewhere.
did a super job, however, there is a lack of communications. Had to call company three times before getting a time schedule of when the workman were to arrive. They finally arrived late afternoon. One box of tiles was cracked. So we had to wait another day for the job to be finished. There was no followup call about when the tiler was returning. There is a lack of consideration to the customer.